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Aglae L. Young

Resume

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Aglae Young
210 S 5th St, New Salem, ND

(800) 555-1212

aglae@earthlink.net

Objective:

To obtain a position as as an instructor, where I can use my knowledge of technology coupled with my skills in adult education to teach classes online.

 

Experience:

I have over 10 years of experience in adult education and training.  This experience ranges from high school and college level into private industry and state government.

As a small business owner I have experience in planning business operations, marketing strategies, budgeting, and accounting.

2001-Present    Technology Coordinator, Supreme Court of North Dakota

  • Training of personnel in the district, municipal, and juvenile courts.
  • Develop and maintain manuals for the Unified Court Information System (UCIS).
  • Installation of software to access UCIS in over 20 counties and 3 municipalities resulting in statewide usage. 
  • Develop the manual for the juvenile case management system (CMS), which will be used as guide for a statewide training of juvenile court personnel, in an effort to standardize procedures and duties.
  • Organize and coordinate court educational seminars and conferences.

 

1998-2001       Computer Support Specialist, SDSU, Brookings, SD

  • Provide training and support to more than 60 users of the College of General Studies and Outreach and the College of Family and Consumer Sciences.
  • Identify group and individual training needs.
  • Administration of a LAN using Novell and Windows NT.
  • Design and develop web pages.
  • Improve ways of entering information to the web site.
  • Solve hardware and software problems.

 

1996-1997       Manager of Information Systems, MIDCOM INC. Nogales, Sonora, Mexico

  • Trained of 500 workers in a bi-lingual environment on labor entry and computer basics.
  • Responsible for network administration and computer installation for the Nogales and Obregon manufacturing facilities.
  • Located, contracted, and managed vendors for local purchasing within the United States and Mexico.
  • Coordinated importing and exporting of materials and chemicals.
  • Coordination with Mexican and U.S. government agencies.
  • Translation of formal and legal documents between companies and for government use.

 

1995-1996       Entrepreneur, Magdalena, Sonora, Mexico

  • Owner of Liliana Boutique, a retail store selling women’s clothes and accessories.
  • Annual net earnings of over $20,000 U.S. Dollars.
  • Sold business after a little over a year for a profit.

 

1995-1996       College Instructor, Universidad de Sonora, Unidad Santa Ana, Santa Ana, Sonora

                        Mexico

  • Professor in Sales, Publicity, and Production Planning to over 100 college students.

 

1995-1996       Colegio de Bachilleres, Magdalena, Sonora, Mexico

  • High school teacher in Marketing and Economics to 80 students.

 

1994-1995       Project Leader, Informatica Timon, Monterrey, N.L., Mexico

  • Sold and installed, Microsoft products and License Packs to large companies and government institutions.
  • Trained private businesses and government institutions on how to use Microsoft software.
  • Determined hardware and software requirements, costs, and contract support.

 

1992-1994       Instructor, I/O Sistemas, Monterrey, NL, Mexico

         Corporate trainer of large companies on Microsoft Office and Lotus Notes.

Education:

2007-2008     Twenty one graduate credits towards a Masters degree

                       in Education, Grand Canyon University, Phoenix, AZ

 

1993               BS in computer Systems Administration, Monterrey

                       Institute of Technology (ITESM) Monterrey, NL, Mexico

                       Accredited through the U.S. Department of Education

                       (Southern Association of Colleges and Schools)

Skills:

Languages:

            Fluent in Spanish and English

 

Computer Knowledge

            Programming:

                        Pascal, Cobol, Visual Basic, Dbase

Operating Systems:

                        DOS, Windows 3.11, Windows 95/98/NT2000, Windows XP

            Web Developing:

                        FrontPage, Netscape Composer, MSWord, HTML.

            Administrative Systems:

                        Jobtrack

            Applications:

                        Microsoft Office suite, Word Perfect suite.

Interests and Hobbies:

I love to read mysteries and travel

References Available on Request